Fullfillment Policy
Thank you for choosing ATN HR Consulting LLC for your Human Resource needs. We aim to provide exceptional services and ensure a seamless experience for our clients. To maintain transparency and clarity regarding refunds and cancellations, please review the following policy:
Digital Products (including classes and courses):
We offer digital products that are carefully curated and designed to meet your HR needs. Due to the nature of these digital products, we operate on a strict no refund policy. Once a digital product is purchased and delivered, it is non-refundable.
HR Consulting Services:
For our consulting services, we require upfront payment for the agreed-upon services. We understand that circumstances may change, and we strive to accommodate our clients to the best of our abilities.
Refund Policy for Consulting Services:
Refunds for consulting services are considered on a case-by-case basis. Our team will evaluate each request thoroughly and in accordance with the terms outlined in the overall agreement between ATN HR Consulting LLC and the client.
Cancellation Policy:
If you wish to cancel your consulting services before the commencement date, please notify us as soon as possible. Cancellations made within seven (7) days of the scheduled start date may be subject to a cancellation fee as outlined in the agreement.
How to Request a Refund:
To request a refund for consulting services, please follow the steps listed in your contract agreement. All refund requests must include relevant details regarding your request, including the reason for the refund and any supporting documentation.
Our Commitment:
At ATN HR Consulting LLC, we are committed to delivering high-quality HR consulting services and ensuring client satisfaction. We strive to handle refund requests promptly and fairly, adhering to the terms and conditions agreed upon in our client agreements.
Contact Us:
If you have any questions or concerns regarding our fulfillment policy, please don't hesitate to reach out to our team at hello@atnhrconsulting.com. We are here to assist you and provide clarity on any aspect of our services.
Thank you for entrusting ATN HR Consulting LLC with your HR consulting needs. We look forward to serving you.
Sincerely,
Khadijah Parker
Chief Executive Officer & Owner
ATN HR Consulting LLC